JOB DESCRIPTION
Contract
01. Permanent
Start Date
Place
London, United Kingdom
MISSIONS
Lounge Bar Waiter/Waitress
We have an exceptional opportunity to join our Library Bar & Withdrawing Room Team at The Lanesborough.
Library Bar
A destination in itself, The Library Bar attracts guests in residence and locals alike. Retaining an intimate, club-like atmosphere with a welcoming ambience. Awarded the 'Cognac Drinks List of the Year' by Imbibe Magazine, the bar offers some of the oldest, rarest Cognacs in London. A unique experience amongst London's vibrant bar scene, the bar is home to Cognacs from the eighteenth and nineteenth centuries, fine Champagnes and spectacular cocktails by a team of award-winning bartenders. The pace by day is leisurely; by night the tempo builds as music entertainment unfolds. The team are exceptionally passionate about their cocktail creations.
Withdrawing Room
The Withdrawing Room is a light and elegant setting for an informal meeting, leisurely lunch, afternoon tea or an opportunity to relax over a drink with friends. Sumptuously decorated with hand-painted trompe l’oeil marbling and chandeliers, it offers a luxurious yet relaxing ambience, complemented by a sumptuous tea collection, premium coffees and light bites.
The Lanesborough
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
As a Lounge Bar Waiter/Waitress you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands-on approach to your role. You will have a real passion for food and wine, enabling you to up sell and promote the items by your personal knowledge from the menu. You will be a team player to ensure that your team create a memorable experience for our guests.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
1. London experience and familiarity with a hotel environment is desirable but not essential
2. Excellent command of the English language and a second language would be preferred
3. Immaculate grooming standard
4. Please note this role requires an element of manual handling
BENEFITS
Financial Wellbeing
5. Competitive salary package
6. Discretionary Company Sick Pay
7. Additional holiday allowance
8. Season ticket loan
9. Enhanced Pension Scheme
10. Life Insurance
11. Complimentary dry cleaning
12. Safety shoes
13. Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
14. Private Medical Insurance
15. Dental and Optical benefits
16. Complimentary meals on duty
17. Cycle to Work scheme
18. Flu vaccinations
19. Discounted chiropodist & massage treatments
20. Substantiality initiates
21. Social and sports activities
Career Growth & Personal Development
22. Internal transfer and promotion opportunities
23. Cross-departmental exposure
24. Partnered with industry-leading training providers
25. Internal learning gateway
26. Free access to e-learning platform offering job-specific training and personal growth courses
27. Subsidised professional qualifications and certified trainings
28. Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
Recognition & Social Initiatives
29. Award programmes throughout the year with generous prizes
30. Long service awards
31. Preferential room rate at The Lanesborough for you and your family
32. 50% discount on F&B and Club & Spa treatments
33. Social events (e.g. Annual Party, Recognition Celebrations, Children's Xmas Party, Departmental Appreciation Day, pub quiz, etc.)
34. Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
35. Retirement parties
*Terms & Conditions Apply
PROFILE
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team.