Company Description
Ascent is one of the UK's largest specialist debt recovery law firms with an excellent reputation in the market dealing with debt recovery, mediation, litigation, field services, enforcement, and mortgage lender services.
Role Overview
As a paralegal will support solicitors and legal teams in managing litigation cases from pre-action through to trial and post-judgment. This role involves preparing legal documents, conducting research, liaising with clients and courts, and ensuring the smooth progression of cases in line with legal procedures and firm standards.
Key Responsibilities and Accountabilities
Independently manage all components of a litigation-based debt recovery process through professional telephone engagement, ensuring compliance with legal protocols and representing client interests with accuracy, discretion, and integrity
Compile witness statements or completion of court documentation for clients and customers as required as part of the recovery process.
Ensure all work undertaken is in line with internal and client service level agreements.
Liaise with external third-party companies, agents or other representing parties as required.
Treat all customers fairly, professionally and act within legislation, compliance and codes of practice.
In addition to the above, the Paralegal may be required to carry out any other reasonable request as required by the Team Leader/Head of Department.
Answer client queries and provide status updates/advice in a professional and efficient manner whether this is via email communication or verbally via the telephone.
Knowledge, Skills & Experience
Essential
Law degree or equivalent
Knowledge of Scottish law and legal System
Computer literate in all Microsoft Office programs
Has a strong attention to detail
Excellent Verbal and Written Communication Skills
Comfortable handling large workload under time constraints
Strong organisational skills
Desirable
Previous experience in a legal environment or specific legal practice area
What we offer you
We offer a number of benefits that cover lifestyle, colleague recognition, health & wellbeing and finances. Some of these amazing benefits include:
A competitive pension scheme for our colleagues
Discounted gym membership with some of our healthcare providers
Health cash plan that allows you claim cash back on everyday treatments
22 days holiday (this increases with length of service) plus a buy back holiday scheme
Discounts and savings on products & services to support your day-to-day living
Life assurance cover
Professional membership subscriptions
24/7 digital GP service with our healthcare provider
Our discretionary bonus scheme that recognizes individual and team performance across the business
Further Information
As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process.
*Training will be conducted in the Manchester office.
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