Job Title: Senior Credit Controller
Location: Leeds LS25
Job Length: Permanent – Full Time
Competitive Salary with extensive benefits:
* Monthly product allowance – alcoholic & non-alcoholic options available
* Private Medical options
* Life Assurance
* Company bonus scheme
* Access to 24/7 GP services
* Enhanced pension contribution
* Generous holiday (inc bank holidays)
* Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.
With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.
About the role:
As Senior Credit Controller you will manage a sales‑area ledger covering both credit and cash‑term customers, ensuring all accounts remain within agreed credit limits. The role focuses on minimising financial risk while supporting sales growth, continually seeking improvements and best practice. You’ll take timely action on overdue debt and deductions, escalating any emerging risk issues to the Credit Manager to protect the business.
Role Responsibilities:
* Maintain regular customer and stakeholder communication to resolve overdue balances and account issues.
* Manage customer queries and claims within delegated limits, ensuring accurate updates to logs and trackers.
* Review held orders, assess financial risk, and release or elevate in line with the authority matrix.
* Maintain accurate master data and ensure GDPR‑compliant housekeeping, including account closures.
* Record clear, audit‑ready notes in SAP and ensure overdue items are reflected in ledger reviews.
* Manage daily credit activity, chase overdue debt, monitor risks, and administer payment plans and pro‑formas.
* Support team development by acting as a buddy/trainer to new and existing staff.
* Assist the Credit Manager with accurate and timely month‑end and ad‑hoc reporting.
Experience and Key Attributes:
* CICM Qualified
* Experience in a senior credit controller role or finance experience in an FMCG business
* Working knowledge of SAP, 365 Office is desired
* Excellent verbal and written communication skills
* Strong organisational skills with high attention to detail
* Confident working as part of a team, with the ability to use own initiative
* Aptitude for problem solving in a fast paced environment
Our commitment to diversity, equity & inclusion
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.
We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
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