We are seeking a proactive and technically capable IT Technician to support the day-to-day operation, administration, and maintenance of our IT infrastructure, systems, and business applications. This is an exciting opportunity to join a growing business where technology plays a critical role in supporting operational excellence. Alongside ensuring the smooth running of our existing IT estate, the successful candidate will play an active role in one of the company's most significant strategic initiatives – the migration from our current ERP platform to a brand-new enterprise-wide ERP system. This transformation project is expected to run for approximately 18 months to 2 years and represents a unique opportunity to gain hands-on experience in a major business systems implementation. Importantly, this is not a project-specific role; the successful candidate will continue to play a key part in the development, support, and future growth of the company's IT systems long after the ERP programme has been completed. Key Responsibilities * Provide first and second-line technical support across the business, diagnosing and resolving hardware, software, network, and user-related issues. * Ensure the smooth day-to-day operation, administration, and maintenance of the company's IT infrastructure, telephony systems, and software applications. * Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, mobi...