Job Description
Job Overview
Kara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care—ensuring regulatory excellence and safeguarding resident well-being. As our Quality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homes
Duties
- Lead quality assurance within the homes, regulatory audits, and spot checks across the homes
- Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)
- Conduct internal audits, investigate incidents and non-compliance events, driving best practices
- Support homes to remain compliant with upto date guidance
- Remote monitoring of digital systems and driving quality across the group
- Mentor and support Home Managers to foster a culture of continuous quality improvement
- Prepare management information and monthly quality performance reports
- Liaise with regulatory bodies and support responses to inspections and improvement plans
- Coordinate staff training and compliance education on quality, safety, and safeguarding.
- Willingness to register with the CQC and step in to support absence of a manager
About The Role
Experience
* Proven experience in a compliance role, preferably within the Health and Social Care Sector
* Exceptional organisational skills with a keen attention to detail.
* Effective communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team.
* A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care duties
* A belief in always giving your personal best and striving for continuous improvement.
* Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role
* Proven knowledge of Care Quality Commission standards, and associated legal frameworks
* Strong leadership, auditing, and risk-based problem-solving abilities.
* Excellent communication for staff training, coaching, and stakeholder engagement.
* Experience managing multiple sites and responding to external inspections and quality frameworks
* Experience in mental health, learning disability, or dementia care environments
If you are passionate about ensuring compliance standards are met while fostering a culture of quality assurance, we invite you to apply for this exciting opportunity as our Quality and Compliance Manager. We look forward to receiving your application and thank you for considering Kara Healthcare as your potential workplace.
Location:
East Midlands Region
Schedule:
* Monday to Friday
* Weekend availability
Skills Needed
About The Company
Kara Healthcare is an award-winning, family-run care home group dedicated to delivering exceptional, person-centred care. Every resident is treated like family, receiving personalised support within a warm, safe, and compassionate environment. Guided by the core value of “Care with Pride,” the group provides a range of services including residential, dementia, nursing, and respite care. The team is committed to preserving dignity, offering choice, and promoting independence for every resident.
Kara Healthcare is a family-run care home group specialising in delivering high-quality, person-centred care for older adults. Founded in 2013, the company operates purpose-built care homes across Leicestershire, Northamptonshire, and Peterborough.
In February 2025, Kara Healthcare expanded significantly with the acquisition of eight additional care homes—six in the North East and one in Peterborough—demonstrating its commitment to raising standards and setting new benchmarks for care excellence across the sector.
Led by CEO Nick Somani, Kara Healthcare focuses on creating meaningful experiences that spark joy and foster a true sense of purpose for every resident. The company remains dedicated to expanding its reach and impact, ensuring more communities across the UK can benefit from its compassionate, personalised care.
Company Culture
Kara Healthcare’s ethos is rooted in its core principle: Care With Pride.
Internal Values
* Compassion: We are driven by genuine enthusiasm to deliver compassionate care that transforms lives. Every interaction should be filled with kindness, empathy, and understanding to make residents feel truly valued and supported.
* Passion: Our work is grounded in a clear commitment to meaningful living for every resident. We foster authentic connections and build a culture where every team member feels they belong.
* Excellence: We hold ourselves to the highest standards in personalised care, continually improving to meet the unique needs of residents, while creating a warm, nurturing environment where staff and residents feel connected and supported.
* Empowerment & Growth: We believe in empowering both residents and colleagues, promoting independence, wellbeing, and personal and professional development.
* Collaboration: We work closely as a team, with our colleagues and the wider community, supporting each other to create a thriving, positive work environment.
* Transforming Lives: We take pride in creating meaningful moments of joy, connection, and shared experiences that enrich the lives of our residents and make our workplace rewarding.
Desired Criteria
Required Criteria
* Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role
* Proven knowledge of Care Quality Commission standards, and associated legal frameworks
Closing DateThursday 3rd July, 2025