Role Summary
The Senior Facilities Coordinator supports the effective delivery of facilities management services across UK locations, ensuring a safe, compliant, and high-quality working environment. The role is operational and multi-disciplinary, supporting building operations, supplier and contractor management, health & safety compliance, space management, and workplace services.
The role is customer-facing and contributes to service excellence, business continuity, efficient space utilisation, and statutory compliance. The Senior Facilities Coordinator acts as a key operational point of contact for UK facilities-related matters and supports both day-to-day operations and continuous improvement initiatives. The successful candidate will take a proactive, hands-on approach to facilities operations while supporting global standards and local regulatory compliance.
What You Will Do
1. Support the day-to-day delivery of facilities services and building operations across UK sites
2. Coordinate planned and reactive maintenance activities, including oversight of PPM schedules
3. Arrange and supervise works with suppliers and contractors, ensuring minimal disruption to business operations
4. Support the management of hard and soft FM services including M&E, cleaning, maintenance, waste, security, mailroom services, aesthetics, and minor refurbishments
5. Organize and support on-site events and meetings ensuring excellent end user experience
6. Assist with office moves, churn activity, space planning, and utilisation reviews
7. Support delivery of facilities projects and site improvements
8. Oversea and manage post room and courier activities
9. Provide support during facilities-related emergencies and participate in out-of-hours response arrangements where required
Health, Safety & Compliance
10. Assist with ensuring compliance with UK Health & Safety legislation and internal policies
11. Support completion and review of risk assessments, RAMS, permit-to-work processes, and contractor inductions
12. Assist with fire safety management activities including drills, inspections, and equipment checks
13. Maintain accurate statutory, compliance, and audit records
14. Support incident reporting, investigations, and follow-up actions
15. Promote a positive health & safety culture across UK sites
Supplier & Contractor Management
16. Support the management and performance of outsourced service providers
17. Monitor service delivery against service levels and KPIs
18. Ensure contractor compliance with site and safety standards
19. Participate in service reviews and supplier transition activities
Financial & Commercial Support
20. Support value-for-money initiatives and cost-control measures
21. Assist with supplier onboarding and approvals
22. Raise and manage purchase orders and support cost tracking across the UK Facilities budget
23. Resolve invoice and cost queries related to facilities services
24. Contribute data to support budget planning and monitoring
What You Will Bring
25. First Aid (essential or willingness to obtain)
26. IOSH Managing Safely (desirable)
27. NEBOSH General Certificate (desirable)
28. IWFM Level 4 or equivalent experience (desirable)
29. Proactive and solutions-focused
30. Customer-centric with a strong service ethos
31. Highly organised with strong attention to detail
32. Professional, adaptable, and resilient
33. Committed to continuous improvement and development
#li-remote #li-ND2 #b2Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing