Job Description
Role Title: Salesforce Technical Architect - Telecoms
Location : London / Manchester / Birmingham / Leeds
Salary: Competitive salary and package dependent on experience
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance inclusion and diversity.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO
About the Accenture Salesforce Business Group:
Accenture has established a global commitment to Salesforce called the Salesforce BusinessGroup(SFBG);a focused executive-level effortbetween Salesforce and Accenture, to turbo-charge our joint business, anddeliveroutstandingcustomer experiences for our clients.You will be part of anexcitingenvironment- we have the energy and pace of astart-up,mergedwiththe stability of awell-establishedSalesforcecapability(Accenturehas been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries. With deep knowledge of the power of Salesforce’s multiple cloud offerings, we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.
You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way that we believe that our customers will get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be your role.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Salesforce Telecoms Architect, you will:
* Work as part of an integrated Accenture and client teams, defining, architecting, designing, delivering and deploying leading Salesforce-based solutions to our Comms & Media industries clients
* Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments
* Drive creativity and innovation in solutions to deliver value for clients and Accenture
* Support pre-sales activities including shaping and presenting solutions, and estimating and planning for delivery
* Leading the development of offerings specific to the Comms & Media industry, in collaboration with Salesforce and ISV partners
* Develop further skills in Salesforce, solutions, project management, and client engagement through hands-on experience and training
Qualification
We are looking for experience in the following skills:
* Direct client-facing Salesforce technical consulting experience within Comms, Media and Hi-Tech industries specifically in Telco domain.
* Proven hands-on experience architecting, designing, building, and delivering integrated solutions based on Salesforce clouds and leading ecosystem products.
* Multiple Salesforce certifications including Salesforce Industries, with progress toward Salesforce Certified Technical Architect (CTA) and/or Salesforce Architect certifications.
* Ability to architect robust Salesforce solutions from high-level application landscapes down to specific features and functionality.
* Proven ability to identify and assess solution options and make recommendations to clients based on structured approaches and leading practices, while navigating complex stakeholder environments.
* Experience addressing key architecture concerns (scalability, performance, security, availability, etc.) in the context of Salesforce.
Set yourself apart:
* Comms & Media industry-specific knowledge and experience leveraging leading Salesforce and ecosystem industry solutions
* Evidence of bringing emerging solutions and innovations - such as GenAI - to deliver value for clients
* Comms Cloud Accredited Professional Certification and Salesforce Application/System Architect
* Pre-sales solution architecture experience (including solution shaping, and delivery estimation and planning)
* Active Salesforce community participation and contributions.
What’s in it for you
At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package.
Closing Date for Applications 30/11/2025
Accenture reserves the right to close the role before this date should a suitable applicant be found.
Locations
London
Birmingham
Leeds
Manchester
Additional Information
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
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