Building Services Account Manager
M&E / Facilities Management Account
Location: Central London - Single Contract
Benefits: Bonus, Pension Scheme
Our client is a well-established and growing property and real estate organization, managing high-profile commercial M&E and Facilities Management accounts across the UK and globally. Due to an internal restructure, they seek an experienced and dynamic Account Manager / Director for a prestigious commercial client based in Central London. The role involves delivering a 5-star service, including M&E maintenance, energy & sustainability, and soft services within a high-profile building.
The team comprises approximately 25 staff, including supervisory, engineering, and contract support/facilities teams, with direct liaising with the on-site client. The salary guideline is between £75,000 - £85,000, complemented by a bonus scheme, pension, and opportunities for training and career development within the market-leading facilities management sector.
Candidates should have at least five years of experience managing M&E or Total Facilities Management in a commercial environment, whether for a dedicated service provider, managing agent, or similar. While technical expertise is not mandatory due to a strong engineering team on-site and centrally, experience in managing Landlord Services or M&E/Total FM clients is essential. Additional relevant training such as ILM Level 3-5, IOSH Managing Safely, NEBOSH, or MIBFM is desirable.
Key responsibilities include:
1. Managing a team of approximately 25 staff
2. Budget management with a P&L responsibility of around £2.5 million
3. Delivering planned and reactive M&E maintenance
4. Engaging with multiple stakeholders
5. Ensuring compliance through auditing
6. Implementing energy and sustainability initiatives
7. Reducing work-in-progress (WIP)
8. Identifying opportunities for project works
9. Succession planning
This organization is a market leader operating across various sectors including corporate, banking, pharmaceutical, healthcare, and data centers. There are significant opportunities for career progression into area/regional management and internal mobility across different accounts. This role is suited for an ambitious and determined Account Manager/Director eager to advance their career with a top industry leader.
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