Field Engineer Ipswich
Location: Ipswich (occasional travel to London & Colchester)
Working Pattern: Hybrid
Are you looking for a field engineering role where every day is different where youre trusted to work independently and where your efforts have a direct impact on clients success
As a Field Engineer with T-Tech you will be part of a team of eight engineers. Youll conduct approximately four site visits per week covering Ipswich London and Colchester. Your role is client-facing technical and service-driven ensuring our customers get reliable high-quality support on site.
What Youll Do
* Travel regularly across our core areas Ipswich London and Colchester carrying out around four site visits each week and keeping every day varied and interesting.
* Deliver exceptional customer service acting as the first point of contact on-site resolving technical issues quickly and professionally and leaving clients with a positive experience.
* Work closely with the wider engineering team sharing knowledge and supporting one another to maintain our high standards of delivery.
* Troubleshoot diagnose and escalate issues where necessary making sure nothing slips through the cracks.
* Document your work accurately helping to keep our records up-to-date and our service seamless.
* Represent T-Tech with professionalism building strong relationships with clients and ensuring they feel supported.
What We’re Looking For
Were looking for a proactive people-focused problem solver who is excited to make an impact. Youll bring :
* Proven customer service experience you know how to keep clients happy and turn challenges into positive outcomes.
* A natural technical curiosity you enjoy learning troubleshooting and finding smart solutions quickly.
* A growth mindset certifications like MS-900 and AZ-900 are a plus but if you dont have them yet well support you to get there.
* Strong communication skills you can explain technical issues in a clear friendly way and build trust with clients.
Benefits
Why Join T-Tech
At T-Tech we believe in rewarding talent fostering growth and creating an environment where you can thrive. Heres what we offer :
* Competitive Salary We value your skills and experience so we ensure youre rewarded accordingly.
* Medical Cash Benefits Because your well-being matters. Get support for everyday healthcare costs.
* Pension Contributions We match your contributions up to 4% of your salary helping you plan for the future.
* Life Assurance & Income Protection Peace of mind for you and your loved ones.
* A Learning-Focused Environment Work alongside experts in cutting-edge technology and stay ahead of the curve.
* Training & Development We invest in your growth providing opportunities to expand your skill set.
* Team Gatherings in London Connect with colleagues celebrate successes and collaborate in person at our exciting all-hands events three times a year.
At T-Tech you wont just have a jobyoull have a career in an innovative dynamic and supportive workplace where your contributions truly make a difference.
About T-Tech
T-Tech is one of the UKs fastest-growing IT consultancy support and cloud service providers specialising in SMEs within the accountancy and professional services sectors. Our mission is to help businesses embrace innovation enhance productivity and gain a competitive edge through cutting-edge technology solutions.
We operate across six key service areas :
* Business Consultancy
* IT Support
* Technical Consultancy
* Cloud Networks and Security
* Intelligent Automation
* Communications
At T-Tech we foster a working environment that is both professionally rewarding and enjoyable. By joining our team you will be part of a company that values expertise collaboration and continuous improvement.
Key Skills
Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX
Employment Type: Full-Time
Experience: years
Vacancy: 1
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