The Body Shop was founded in 1976 by Anita Roddick with a vision of business as a force for good. Over 40 years later, we're proud to be pioneering cruelty-free beauty. We're the original ethical beauty brand, empowering people and enriching our planet.
We're committed to generating positive economic, social, and environmental impact. We're fighting for what we believe in and need someone who's not afraid to mix things up.
Your role in a nutshell: To support the store management team in driving sales and profit through exceptional customer service on the shop floor. You'll demonstrate and uphold the company's values and vision while ensuring adherence to procedures and policies.
More About The Role: With over 2,000 products, our team is on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel good. Our products are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
As part of our dedicated team of Consultants, you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What We Look For:
* Strong interpersonal skills to build rapport with customers - customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Retail
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