Length of employment: Job Summary: The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. Step into the future of warfare with the Information Directorate, where data drives decisions and digital dominance defines victory. We lead in strategic data management, intelligence, and cutting-edge technology, delivering the tools that give the Army a decisive edge on the modern battlefield. As part of our civil servant team, you'll be at the forefront of information warfare, countering disinformation, safeguarding critical data, and ensuring information integrity in a rapidly evolving digital battlespace. You'll work with state-of-the-art tools, including AI, advanced analytics, and next-gen tech, helping the Army outthink, outmanoeuvre, and outpace its adversaries. In the Information Directorate, you'll turn that vision into reality. From strengthening cyber resilience to driving digital transformation on the front lines, your expertise will shape the Army's future. You'll collaborate with a diverse network of experts, deploying innovative strategies to maintain the Army's dominance in an increasingly contested information environment. This is more than a job-it's your chance to redefine digital defence, push the boundaries of innovation, and directly contribute to the Army's lethality and operational effectiveness. Join us. Shape the future. Strengthen the force. This position is advertised at 37 hours per week. Job Description: The centre of your role as the Directorate's Communications and Engagement Lead will be customer management and communications. The Information Directorate is at the centre of transforming the British Army into the modern, digital and data centric force the nation needs, and NATO wants. We have a wide range of stakeholders including ministers, defence, government and industry we need to inform. We have a major role in international events such as the Defence and Security Equipment International exhibition, where we must demonstrate the transformation that is underway. You will be responsible for this engagement and communication. You will need to be self-motivated and inspiring to ensure others fully understand the Directorate's requirements and outputs. You will be encouraged to display a commitment to continuous improvement, leading change, and improving performance. This is an established position within the six-person Strategy pillar, reporting directly to the Chief of Staff and then to Director Information, the Army's Chief Information Officer. As the significance of the Directorate's role within the Army has increased, so too has the importance of our communications and engagement. The communications and engagement manager's key responsibilities include: Support the Senior Executive Officer (SEO) in building the branding and reputation of the directorate by communicating internally and externally the purpose and work conducted within the Directorate Play a key role in the delivery of all engagement activity across the directorate, supporting both technical and generalist customers Proactively maintain working relationships with key stakeholders across Army, Defence and Industry to understand actions required of the Directorate, addressing issues as the arise with a view to providing coherent, timely and accurate outputs Cohere with the outputs with Army Communications and Engagement for narrative purposes as well as Army Secretary for policy Lead with the delivery of internal, Directorate communications such as townhalls Proactively seek out and exploit Directorate good news stories and communicate them to the Army, Defence and wider Support the SEO in delivering Directorate input into Defence and Industry events such as DSEI, Industry days and Civil Service recruiting events Support the SEO in delivering products such as presentations, leaflets, videos, articles and blogs Support the wider Strat pillar in delivering Directorate wide outputs and change programmes This opportunity will place you at the centre of digital transformation, requiring you to work across directorates and closely with Defence level organisations and industry The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. We are looking for enthusiastic individuals who can handle the pressure of coordinating a wide range of activities and should be comfortable working within the communication and engagement profession, willing to challenge established norms and process and be prepared to adapt to changing priorities. Applicants should also have effective written and verbal communication skills and display a positive and professional attitude. Essential Skills: Experience of working in business improvement, continuous improvement and/or change management Excellent stakeholder relationship skills to achieve outputs, including a considered management of customer expectations Results-focused and able to work under pressure Prioritisation skills to prioritise own work and that of the team Experience of working and delivering independently and collaboratively Ability to operate in an environment with multiple and competing priorities Desirable: Qualifications in Business Analyst and/or Business Management Qualifications in Project Management IT background and/or an understanding of analytical tools and applying analysis techniques to make business improvements Agile experience Experience of working in a digital environment When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected At application you will be asked to provide a personal statement of no more than 750 words demonstrating your suitability for the role evidencing your skills and experience related to the essential skills. You will also be assessed against the following behaviours - Delivering at Pace (lead behaviour) Seeing the Big Picture Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the lead behaviour only: Delivering at Pace. At interview you will be assessed against the following behaviours - Communicating and Influencing Working Together Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person at Army Headquarters, Andover. We endeavour to keep to these time frames, but these are subject to change around business needs. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn