Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Bringing together world-leading expertise in lens and eyewear technology give us the unique possibility to shape an entire industry every day by fostering innovation and make a meaningful impact on people's lives.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope
The Assistant Store Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s absence taking responsibility for stock, cash and store security. As a Sunglass Hut ambassador, the assistant store manager, will role model the EssilorLuxottica values and the Sunglass Hut culture.
This role is based at Gatwick Airport North terminal.
Areas of Responsibilities
Support the store manager to achieve high levels of sales performance and results
Ensure all operating policies and procedures are followed
Play a key part in asset protection training and reporting
Ensure accurate operation of the POS system and account for all transactions (credit, returns)
Open and close the store according to established guidelines
Drive performance to ensure all KPIs are achieved and store turnover targets are met
Support the store manager in the daily running of the store
Network effectively with internal and external stakeholders
Maintain inspiring visual merchandising in store as per guidelines
Deliver excellent customer service and demonstrate a high degree of professionalism
Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
Create an engaging and positive working environment following the Sunglass Hut experience
Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement
Address associate concerns in a reasonable and fair manner consistent with the Company values
Assists with recruitment, training and development of the team
Technical Skills – Portrait of the Perfect Candidate
Strong selling skills
Problem solving ability
Excellent customer service skills
Excellent communication and listening skills
Time Management skills
Persuading & influencing skills
Coaching & development skills
Performance Management skills
Leadership skills
Highly commercial
Able to networking effectively
Results driven
Problem solving ability
Good knowledge of Microsoft Office package
What we offer
~ Great benefits such as discounted and free eyewear, holidays allowance, pension package, monthly bonus and commission structure, etc.
~ Internal mobility across countries, brands and departments
~ Career progression and development
~ Generous incentives conducted in store
~ Free airport parking
~ Ability to register a car for free drop off at the terminal once you have a FULL airside pass
~25% off rail travel once you have a FULL airside pass
~ Tax free shopping on perfume and make up
Candidate Profile
Previous strong retail management experience in a fast paced environment
Languages
English