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Job Type: Full Time
Contract Type: Temporary
Your next career starts with Acosta Europe.
Step into a career that makes a difference—joinAcosta Europe, a people-driven business that’s part of one of the world’s largest Sales and Marketing agencies.
Red Bull is the world’s best-selling energy drink and is a brand synonymous with energy, intensity, and power.
Role Details:
Salary: Competitive
Bonus: Performance Related Bonus
Equipment Provided: Company Vehicle, Fuel Card, Mobile Phone
The Operations Executive is responsible for the administrative process within an assigned Account and for the delivery of first-class support to the teams and clients, always meeting and exceeding their tailored needs.
Key Tasks & Responsibilities
Strategy
* Play an active part in the strategic direction of the Account and business.
* Continuously review and propose new ways of working for current processes/procedures.
Management of Account Briefing Process
* Ensure account activity briefs are produced, appropriately formatted and sent to the field.
* Ensure any visual aids are compiled and made easily accessible for the Field Sales team.
* Ensure relevant information is set up on Global Connect/ShopLINK.
Asset Management (if applicable)
* Maintain and update the asset information for the entire Account.
* Liaise with Field team and IT support to ensure a quick turnaround for IT equipment.
* Control the ordering/collecting of the team’s assets.
* Main point of contact for all fleet related queries for the account.
* Maintain records of drivers, vehicles, accidents, hire cars etc.
New Business
* Actively support as appropriate with new business projects.
Data Recording & Reporting
* Production of daily data downloads to enable the Field team to see journey plans.
* Production of relevant client reporting for KPI tracking.
* Daily and weekly reporting to support with KPI management.
* Control data and image verification, ensuring continuous high quality.
* Contact subcontractors to validate and report any subcontractor issues to Communications and Engagement Manager.
* Complete ad hoc reporting as requested.
Call File Management
* Ensure calls are added/removed when required and that address and territory details are always accurate.
* Manage any requirements for changes to call file.
* Maintain comprehensive understanding of the CACI territory planning tool (if applicable).
Technical
* Load relevant scripts in line with client objectives for periodic questions.
* Ensure scripts are in line with Acosta’ standardised processes.
* Act as first line of support for any hardware issues from the Field team.
* Validate all updates and changes made to Global Connect via testing on web and android devices.
* Communicate completion of updates together with any potential impacts to users.
Financials
* Fuel reconciliation, expenses, driver deductions and hire vehicles.
* Manage credit card reconciliations and ensure payroll deadlines are met.
* Upload rate cards for subcontractor self-bill, based on activity pay agreed with line manager.
* Manage subcontractor expenses and expense approval.
* Manager activity bonus verification and upload onto subcontractor self-bill.
Administration
* Book meetings, accommodation and flights for the team.
* Order Stationery.
* Forward enquiries to the relevant contact.
* Update and maintain the team attendance log, attendance breakdown and contact details spreadsheet (if appropriate).
* Cover reception desk as appropriate (Reach offices only).
Other Requirements
* Minimum of one Field visit and one meeting attendance per quarter.
* Maintain awareness of and always follow company policies and procedures.
* Take personal responsibility to comply with health & safety regulations.
* Take responsibility for your own personal development and ensure all mandatory training is completed on time.
* Adhere to all General Data Protection Regulations and policies (GDPR).
Essential Knowledge & Skills
* Good communication and interpersonal skills, including rapport building and influencing.
* Target driven with good time-and-task- management skills.
* Self-motivated, confident and determined.
* Administration and organisational skills.
* Basic understanding of Excel, Word and PowerPoint.
* Professional telephone manner.
JOIN THE TEAM
Got what it takes?
In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
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