Job Title: Client and Pet Care Advisor Salary: £25,646.40 pro rata to £19,234.80 per annum Location: Blacks, Sedgley branch Job Type: Permanent Hours: Part-time – 30 hours Our Client and Pet Care Advisors are the face of the business and first port-of-call for our clients, so ‘friendly professionalism’ is essential. Primarily based at our Sedgley branch, however you may be required to work on occasions at either of our other 4 branches. Responsibilities include: Promptly responding to calls and emails General veterinary administration, including appointments and insurance Payment handling, debt chasing, and end-of-day banking Guiding pet owners through their sometimes complicated and emotionally challenging pet journeys Competent medication handling and dispensing General housekeeping and practice maintenance Experience: Veterinary industry experience is not crucial, but helpful Customer-facing experience is also beneficial Benefits 5 weeks holiday plus bank holidays and Birthday Leave Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Employer contribution pension scheme Recruitment referral reward scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme About us With over 50 years of experience, we are a network of five award-winning practices that are based around Black County, West Midlands. With our unique advantage, our well-equipped practices allow us to provide high-quality in primary care and referral care. Our passionate and friendly service is what makes such a difference to our clients and the health of their pets. At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. LI-OH1 LI-Onsite If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.