# # **Primary Details**Time Type: Full timeWorker Type: Employee**SME Account Manager*** **Location: Stafford*** **Type: 12 Month Fixed Term Contract*** **Happy to talk flexible working****The opportunity**QBE Europe is current recruiting an SME Account Manager position on a 12 Month Fixed Term Contract within our UK Distribution team to support our sustained and continued growth plans. In this role, you will act as a business partner with assigned intermediaries to profitably grow the SME business and meet sales / growth targets across multiple UK product lines.Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.**About QBE**At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.**Your role*** Ownership of key strategic partner broker and Network accounts and identify opportunities for growth in line with UK Strategy & annual targets.* Develop and strengthen key broker relationships and improve insight of broker portfolio/new business opportunities as well pipeline development with key strategic partners including Networks. Build and maintain the market reputation and presence of business area with brokers and business introducers.* Work with the Strategic Distribution team to develop business with Strategic Partners & Networks through a combination of telephone-based management, F2F Account management and structured engagement plans & regular communication.* Work with and support Underwriting teams and the SME Business Development Coordinator to develop and monitor financial plans with all key Strategic Partners in line with overall SME business plan.* Manage tender opportunities across all product lines, by identifying key brokers and align to QBE’s underwriting appetite.* Develop and share MI data and use to influence business decisions considering the Broker Distribution / Development plan.* Work with stakeholders, and using e-trading platforms, to ensure delivery of business plan and generate solutions where barriers to achieving business plan.* Build and maintain strong relationships with key stakeholders including brokers, industry bodies, business partners and colleagues to support constructive, mutually beneficial relationships, networking internally and externally.* Review existing portfolios and recommend strategies for increased growth.* Gather market intelligence on competitors and competitor products.* Participate in all relevant meetings to share and develop strategy, knowledge and best practice.**About you*** Understanding of commercial insurance products* Significant experience in customer service or account management.* Strong relationship building and customer service skills.* Excellent communication and negotiation abilities.* High attention to detail and organisational skills.* Ability to manage multiple priorities in a fast-paced environment.**Benefits**We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:* 30 days holiday a year with the option to buy up to 2 additional days.* Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.* Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.To learn more about benefits of working with us, click **Awards & Recognition**We value our employee’s experience with us and are proud to have been recognised for the following awards:**Insurance Post British Insurance Awards 2025:*** Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance* **AXCO Global Insurance Awards 2024 Winner:** Network Management of the Year* **Insurance Business UK 5-Star Cyber Awards 2024:** QBE rated as a 5-Star Cyber InsurerTo learn more about our achievements, click **Apply now and****let****’s****make it happen!**If you’re looking for a career that combines your expertise and your empathy, click Apply today.**Skills:**Analytical Thinking, Business Development, Business Relationship Building, Communication, Critical Thinking, Customer Service, Distribution Management, Innovation, Insurance Sales, Intentional collaboration, Managing performance, Marketing, Revenue Growth, Risk Management, Stakeholder ManagementApplication Close Date: 26/03/2026 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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