Company Description
Bakers + Baristas was founded in 1981 and has grown to 63 stores across the UK and Ireland. Known for our fresh muffins, pastries, and unique 100% Arabica, Rainforest Alliance certified coffee blend, we are dedicated to quality and exceptional customer experiences. Our teams of qualified baristas share a passion for baking and creating welcoming environments for our customers. We pride ourselves on our high-quality, freshly made sandwiches, cakes, and pastries, and our ever-changing seasonal offerings in all stores.
Role Description
This is a full-time on-site role for a Shift Supervisor, located in Gateshead. The Shift Supervisor is responsible for overseeing daily operations, guiding and supporting team members, ensuring high standards of product quality and customer service, and managing inventory and supplies. Other duties include handling cash, addressing customer inquiries and concerns, and maintaining clean and organized workspaces.
Qualifications
* Leadership and team management skills
* Customer service and communication skills
* Experience in inventory management and cash handling
* Knowledge of health, safety, and hygiene regulations
* Ability to work in a fast-paced environment
* Passion for baking and coffee
* Previous experience in a supervisory role is a plus
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