Location: Dagenham
Salary: £48,000
Hours: 09:00 – 17:00 Monday to Friday
Client Services: Commercial, Retail and Financial Sectors
About the Role
As the primary point of contact for key clients across the commercial, retail and financial sectors, you will play a vital role in managing relationships, understanding client needs, and ensuring projects are delivered to the highest standard. You will oversee timelines, budgets and expectations, while also spotting opportunities to grow and strengthen each account. You’ll work closely with internal production, sales, marketing and product teams to ensure that every client receives a seamless, quality service. You’ll also take the lead in onboarding new clients, providing support and guidance from day one.
What You’ll Be Doing
* Managing and developing long‑term relationships with key clients
* Understanding client challenges and providing strategic solutions
* Coordinating project delivery from start to finish
* Identifying upsell and cross‑sell opportunities
* Acting as an escalation point for any client concerns
* Collaborating with cross‑functional teams to ensure consistent service
* Keeping up to date with market trends and industry developments
What We’re Looking For
Direct Mail Experience Is Essential
* Strong background in client account management
* Excellent communication, negotiation and relationship‑building skills
* Ability to manage multiple projects in a fast‑paced environment
* Strategic thinker with a problem‑solving mindset
* Confident working on‑site and engaging daily with the wider team
Why Apply?
This is a fantastic opportunity to step into a visible, impactful role where your expertise will directly influence client success. If you’re driven, client‑focused and ready to grow your career within a supportive and collaborative environment, we want to hear from you.
To apply, please email or call Donna.
Closing date: 06.12.25. This may change subject to suitable applications.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Advertising Services
Hawk 3 Talent Solutions is acting as an employment agency on behalf of its client.
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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