Responsibilities
* Manage a caseload of up to 25 clients with health support needs who are motivated to start or return to work.
* Deliver the Individual Placement and Support (IPS) approach, with training provided.
* Meet and support clients to understand their key skills, aspirations, and goals through a Vocational Profile, and produce an Action Plan to help them obtain and sustain competitive employment. This includes support with job search, CV production, application forms, interview techniques, and career development.
* Assess clients' support needs related to work, which may include benefits/welfare advice and disclosure of health symptoms, and provide support & guidance.
* Attend regular multidisciplinary team meetings with key partners as an embedded IPS practitioner.
This is a target‑driven role where your ability to engage, motivate and connect with employers will make a real impact.
Qualifications
Essential
* Fully IT‑literate, with confident use of Microsoft Office 365 and modern digital tools including Microsoft Teams and Skype for Business.
* Knowledge or experience of employer needs and employer engagement.
* Experience working in a target‑driven environment.
* Proven ability to deliver services that meet contractual and quality standards.
Desirable
* Experience and training in the IPS approach.
* Level 3 Diploma in Employability Services Sector Qualification.
* QCF in Advice & Guidance (Level 3).
* Knowledge of the recruitment industry.
* Experience of working with people in the provision of information, advice & guidance.
* Full driving licence to enable deployment across a specified geographical area (region), when required.
Benefits
Competitive salary range £31,767 per annum (dependent on experience).
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Company Pension Scheme – 5% Employee, 5% Employer
* Health Insurance Allowance
* Employer‑Paid Healthcare Cash Plan, incl. 3 × salary life assurance
* Annual Pay Review
* Enhanced maternity/adoption and paternity pay arrangements
* Free access to BenefitHub – an online portal with retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver commuter tickets
* Refer a Friend Scheme
Additional Details
* Location: Mobile role covering the Birkenhead and Wirral areas; must hold a valid driving licence and have access to own vehicle.
* Hours: 37 hours a week – Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm.
* Contract: Permanent.
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