Service / Depot Manager – Materials Handling
Birmingham
Salary – Negotiable D.O.E
We’re recruiting for a Service / Depot Manager to take full ownership of a busy, high-performing operation in Birmingham for a leading player in the materials handling sector.
This is a hands-on leadership role. You’ll be responsible for driving performance across the workshop and field service teams, keeping customers happy, and making sure the depot runs efficiently and profitably.
The Role
* Lead and manage engineers (workshop + field-based)
* Oversee all service, maintenance, and repair activity
* Drive utilisation, productivity, and first-time fix rates
* Manage scheduling, planning, and job allocation
* Full responsibility for depot P&L performance
* Ensure high levels of customer service and SLA delivery
* Maintain health & safety standards across the depot
* Control costs, parts, and stock effectively
What We’re Looking For
* Proven experience in a Service/Depot/Workshop Manager role
* Background in materials handling, plant hire, powered access, or similar equipment
* Strong leadership able to manage and motivate engineers
* Commercially aware with P&L responsibility
* Organised, decisive, and able to run a fast-paced operation
* Customer focused with a track record of improving service delivery
What’s On Offer
* Strong basic salary + performance bonus
* Company vehicle
* Clear progression into senior leadership
Stable, well established business with a strong reputation