Job overview
We are seeking a motivated and dedicated Healthcare Assistant to join our well-established and friendly nurse-led team at the Hayes Renal Satellite Unit. Located on a tree-lined street opposite the Beck Theatre in Hayes, our purpose-built haemodialysis unit features 24 stations and offers free staff parking.
We operate Monday to Saturday, from 07:00 to 23:30, with a range of shift patterns including long and short day shifts, as well as twilight shifts. The successful candidate must be flexible and willing to work across all shift types to meet service needs.
No prior haemodialysis experience is required—we provide comprehensive on-site training. As part of Imperial College Healthcare NHS Trust, staff also benefit from access to a wide range of training and development opportunities.
Main duties of the job
1. Welcome and escort patients from the waiting area into the dialysis unit.
2. Assist patients with activities of daily living in accordance with their plan of care.
3. Promote, monitor and maintain a working environment that is safe and clean for attending patients and staff.
4. Promote, monitor and maintain the safety and security of the ward environment and promptly report faulty equipment to registered nurse according to ward policy and procedure.
5. To use effective communication skills with staff, patients, relatives and visitors ensuring that confidentiality is maintained at all times.
6. Attend ward handover and staff meetings and make valuable contributions towards the smooth running of the clinical area.
7. Participate in the ordering and stock control of unit supplies, maintain appropriate records.
8. Ensure the safety of the ward stock, by receiving and storing them in a manner and place that will protect them from damage.
9. To attend Trust mandatory training and 2 yearly updates, in accordance with policy and procedure.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
10. Numeracy Skills Level 1
11. Literacy Skills Level 2Text
Desirable criteria
12. A level
13. Degree education
Experience
Essential criteria
14. Good insight into role
15. Experience in customer service
16. Ability to prioritise work
17. Experience in team work
Desirable criteria
18. Previous recent care work experience in an acute NHS environment or rehab ward/unit
Skills/knowledge/ abilities
Essential criteria
19. Good spoken & written English
20. Good understanding of windows-based applications, eg. MS Word, Excel
21. Understanding of confidentiality
22. Punctual
Desirable criteria
23. Computer skills
24. Customer Care training
25. Demonstrate the ability to work on own initiative and be assertive
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
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