The Company
Our client is a large and well-established local government organisation, delivering a wide range of public services across the borough.
The Role
Our client is seeking a Planning & Economic Development Business Support Officer to provide a high-quality, efficient and confidential administrative and business support service to its Economic Development and Planning Department. Working as part of a centralised business support team, the post holder will contribute to the effective delivery of planning, economic development, tourism and governance-related services within a fast-paced and dynamic environment.
Key responsibilities include:
1. Providing comprehensive administrative support to Planning and Economic Development teams
2. Processing planning-related applications using the NI Planning Portal, including validation, updates and document management
3. Managing planning correspondence, neighbour notifications, appeals information and decision documentation
4. Supporting financial and audit processes, including receipt and lodgement of payments, refunds, purchase orders and coding sheets
5. Maintaining accurate records, databases, spreadsheets and paper/electronic filing systems
6. Providing telephone, inbox and reception cover, acting as a first point of contact for customer enquiries
7. Supporting Planning Committee processes, including preparation of reports, agendas and minutes
8. Undertaking minute taking and administrative support for meetings and paperless governance processes
9. Coordinating room bookings, diaries, equipment, catering and event logistics
10. Assisting with the administration of events, launches, festivals and council-led initiatives
11. Supporting grant administration and payment processes
12. Liaising with internal departments, external partners, traders and members of the public
13. Ensuring high standards of customer service, confidentiality and data accuracy at all times
14. Contributing flexibly to team objectives and providing cover across the department when required
The Person
Essential Criteria
15. A minimum of 5 GCSEs (Grades A-C), including English and Mathematics, or equivalent
OR a minimum of 4 years' relevant administrative experience
16. At least 2 years' administrative or clerical experience, including dealing with the general public and minute taking
17. Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint
18. Strong planning, organisational and time management skills
19. Excellent customer service skills with the ability to handle enquiries and complaints professionally
20. Full driving licence or access to suitable transport to meet the requirements of the role
Package & Benefits
21. Hourly rate: £15.31
22. Based at Mossley Mill
23. Public sector working environment
24. Opportunity to gain experience within a high-profile Planning and Economic Development function
25. Access to training and development opportunities
26. Supportive, team-oriented culture focused on service excellence
How to Apply
To apply for this role, submit your CV via the application form provided.
Alternatively, to speak in absolute confidence about this opportunity, please contact Zeena Jackson via zeena.j@honeycomb.jobs.
Disclaimer
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.