As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
We’re looking for an Performance and Operations Manager to join our forward-thinking Trauma and Orthopaedics Group Clinical Service. If successful you will be joining the team at a time of significant change as we embed the Group Clinical Service model. This is a fantastic opportunity to contribute to the delivery of high quality care and shape improvements that will make a substantial difference to our population. The successful candidate will support with ensuring high quality scheduling of outpatient and admissions activity, including proactive patient-level management of RTT pathways.
At UHBW, we are committed to delivering exceptional patient care and are looking for someone who share the same values as us (Supportive, Respectful, Innovative & Collaborative). You can find more about our values on our website.
Not only will the post holder lead the operational aspects of the service, they will work closely with the Assistant General Manager and divisional management team, using continuous service improvement to deliver the strategic objectives and recovery plan for our patients to reach our targets.
Previous applicants need not apply.
We welcome candidates from outside our industry, but applicants must have experience of providing senior operational service management and be an experienced people manager who embodies a Just Learning Culture to ensure staff feel supported appropriately, and to deal with issues in a non-judgemental and fair manner. This may include supporting with people processes such as managing sickness, conduct and performance issues. The individual will need to be highly visible across both the Weston and Bristol sites to ensure key relationships are built and maintained with all staff groups, and will need to possess strong influencing skills to engage various members of the multi-disciplinary team and be able to make difficult decisions, with support from the Assistant General Manager.
Candidates will be able to flex their communication style, to ensure they convey the right messages to a variety of groups of people (including patients, senior managers, direct reports and internal & external stakeholders). We are still integrating two sites that have different needs and therefore it is imperative the successful candidate has excellent organisational skills to ensure attention and care is given to both sites. As its a very busy service, the role will be fast paced, but you will be well supported with your personal development and will work within a nurturing environment.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.