Claims Handler CH1
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Liverpool
Description
We are seeking a Motor Claims Handler to join our team, managing a caseload of Pre Litigated Motor Claims. This role offers an opportunity to start a new career in law within a supportive environment.
Benefits
* 25 days holiday per year, increasing with service (option to buy & sell 3 days)
* Hybrid working (1 day in the office, 4 days from home)
* Simply Health Care Cash Plan
* Pension contribution: 5% employee / 3% employer
Key Accountabilities
* Manage a caseload of pre-litigated motor claims from inception to settlement efficiently
* Identify cases suitable for early litigation with high success prospects and low risk
* Deliver high levels of service and maintain productivity
* Collaborate with colleagues to ensure excellent service
* Accurately input and maintain data
Working Hours
35 hours per week, Monday to Friday, 9am to 5pm, including 1 hour for lunch.
This is a hybrid role, working 1 day in the office and 4 days from home.
Experience, Skills, and Qualifications
* Experience handling motor claims and litigated liability and quantum disputes
* Experience with repair documentation and quoting case law
* Client handling experience and proficiency in Microsoft Word, Excel, and email
* Customer service skills, attention to detail, negotiation, communication, and organizational skills
* Excellent time management and ability to work independently and as part of a team
Values
Our culture focuses on sustainability and success for our people and clients. Our four core values are:
* We are connected
* We are dynamic
* We are innovative
* We succeed together
Additional Benefits
* Davies Incentive Plan
* Additional holiday entitlement based on service
* WeCare health and wellbeing support
* Death in Service after 1 year
* Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex (post-probation)
* Access to online discounts, Gourmet Society, Merlin Attractions, and local retail discounts
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