Job Description
Hire Administrator
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
We are seeking a highly organised, efficient, and detail-oriented individual to join our team as a Hire Administrator. In this role, you will be responsible for managing all aspects of the hire process using our Syrinx software system.
Responsibilities
1. Efficiently manage the end-to-end hire process using Syrinx software, from initial booking through to off-hire and sale or return charges.
2. Maintain accurate and up-to-date records of all plant and equipment, including availability, status, and movements within the software system.
3. Coordinate with the operations team to ensure smooth delivery and collection of hired equipment at customer sites, ensuring accurate and timely communication.
4. Collaborate closely with the sales team to understand customer requirements, provide accurate quotations, and process orders effectively.
5. Respond promptly to customer and internal inquiries, providing exceptional service and resolving any issues or concerns related to the hire process.