Are you an experienced Revenue & Benefits professional with a passion for systems, control, and service excellence? We are recruiting on behalf of a forward-thinking Revenues & Benefits Shared Service, supporting two dynamic local authorities. This senior-level contract role offers a unique opportunity to lead the systems, IT functions, controls, and support services at the heart of a high-performing shared service operation. What you'll be doing: 🛠️ Lead the administration of core Revenues & Benefits systems, ensuring smooth operation across Council Tax, Housing Benefit, and Business Rates. 🔐 Oversee system security, access controls, user permissions, and reporting functions. 🔄 Coordinate system updates, testing, upgrades, and year-end processes across all platforms. 📊 Provide performance reports, contribute to audit processes, and drive continuous improvement. 🤝 Manage relationships with software suppliers, internal IT, auditors, and key government agencies (e.g. DWP, VOA). 👥 Lead and support multi-disciplinary teams across sites, including customer support, visiting officers, and remote staff. 🧩 Ensure full compliance with Data Protection, Gov Connect, and relevant statutory regulations. 🧭 Deputise for the Head of Service and contribute to strategic service development. What we're looking for: ✅ Minimum 5 years' experience...