Job Description - Housing Management Worker (251540)
Job Description
Housing Management Worker - ( 251540 )
Description
Housing Management Worker
Cumbria
Earn £12.60 per hour (Salary £24,638 per annum [pro rata]) and great benefits including cash Health Plan
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Cumbria. Working to support our older customers (aged 55+) in Cumbria, you’ll be the go-to person for housing and property matters, ensuring homes are safe, tenancies are well managed, and customers feel engaged and supported. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts.
Typical day as a Housing Management Worker
Support older residents, many of whom receive care from Lakeland Carers, the on-site team.
Ensure properties are safe, well-maintained, and feel like home.
Assist customers with housing benefit claims and rent account management.
Maintain full occupancy and accurate rent records.
Conduct routine safety and compliance checks across buildings and communities.
Handle administrative tasks including record updates, work orders, and payment processing.
Collaborate with the care team to promote social engagement and purposeful living.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
A people-first mindset and ideally some experience in property management, compliance, or health & safety.
A proactive, organised approach with a “can do” attitude.
Passion for excellent customer service and genuine care for others.
Confidence working independently and influencing diverse groups.
Strong collaboration skills across teams and with external partners.
A love for property and pride in creating homes customers are proud of.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
Our team
You’ll join Manager Tina and our Older People’s Independent Living team, we’re super passionate about what we do! We’re really proud that people don’t live where we work.
We work where our customers live and the positive impact, we bring every day. We’re a supportive bunch and like to meet up regularly for team meetings and will even have a spot of lunch occasionally.
Job details
We can be a bit flexible around what hours your work, (or we’re open to agreeing a work pattern with you)
Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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