Gas Administrator (Housing/Repairs )
SR_ADMINGAS_1761571111 Posted: 27/10/2025
Gas Administrator Role
Working with a large Housing Organisation
Working with a Large Repairs Organisation based in BR (Beckenham / Bromley) area
Office Based
Permanent role
We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
Provide general administrative support across operational and customer service teams.
Manage documentation, data entry, and internal system updates to maintain compliance.
Assist with customer enquiries, feedback, and service-related correspondence.
Collaborate with finance and operations teams to ensure smooth workflow and process alignment.
A typical day might involve following up with residents on repair progress, ensuring smooth communication with third parties like contractors and solicitors, and actively supporting the operational teams by scheduling appointments, managing in-boxes, and ensuring accurate and timely data entry.
As a Repairs Administrator, you'll be handling tasks that ensure our services provide excellent value and align with our core objectives. You'll work collaboratively across teams and build strong connections with stakeholders and residents alike.
Skills and experience required:
1. Able to use Microsoft Office Suite (including Word, Excel and Outlook)
2. Excellent user of Excel / Data Analysis
3. Experience of maintaining compliance / PPM databases
4. Attention to detail with organising electronic filing system
5. Experience of raising works orders
6. Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems.
7. Experience of working in social housing
8. Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy