Company description:
SGB
Job description:
Customer Service Advisor
Location: Dumfries
Salary up to £27,300 plus an excellent benefits package
Working Hours: Rotating shift pattern Monday - Friday 08:00 - 16:30 | 09:30 - 18:00 and Saturday 08:00 - 12:00
* In-house training provided to support career progression
* 28 days holiday + public holidays which increases with service
* Competitive employer pension
* Discounts on major retail outlets, including groceries
* 4x basic salary life insurance
* Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for a motivated individual to join our team at Dumfries. As Customer Service Advisor, you will be at the forefront of customer interaction, and your role will be key to successfully achieving branch objectives. Your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work.
Key Responsibilities:
1. Meet and greet all customers on arrival in a professional and friendly manner.
2. Handle in...