JOB TITLE: Customer Service Advisor
LOCATION: Rural Ashford (must be able to drive to location)
SALARY: £12.60ph
TERM: 5 Weeks (possible extension)
HOURS: Monday to Friday (9am - 5pm)
START: Immediately
Office Angels are proud to be working with this local business in their search for a Customer Service Advisor. This is a temporary position starting ASAP.
The day to day duties in this role would be:
Providing comprehensive administrative support across various departmental functions.
Logging, monitoring, and ensuring timely follow-up of complaints until resolution
Managing and responding to incoming emails with clarity and professionalism
Drafting and utilising standardised template responses to ensure consistency and efficiency in communication.
Engaging with members of the public to uphold and promote our client's reputation for excellence.
We'd love to speak to candidates who have:
Excellent communication skills, both verbal and written.
Experience in managing customer complaints.
A positive attitude and the ability to work in a fast-paced environment.
Strong organisational skills and attention to detail.
Proficiency in using office software and handling multi-line phone systems.
Next steps…
If you're interested in this position and have the skills and attributes listed above then please apply today.
* Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on (phone number removed) ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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