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Full time: Apprenticeship
Hourly rate: £11.09
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
The Role
This is customer service, so let's keep it simple. Would you love working in customer service? Do you want unlimited earning potential with a super simple, uncapped bonus scheme?
If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the backbone of our business by supporting and being there for our customers. Your job will be to show our existing customers why the EE family is the right one for them.
We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to ensure our customers receive an exceptional and personal service every single time.
Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you reach your goals.
Enrolling onto our Aspire programme will give you the opportunity to learn a new subject and begin a career in your area of interest, regardless of your experience. Areas include Human Resources, Marketing, Finance, Design, Reporting, Management, and more.
Our Aspire programme is just one way we can help you advance your career. If you’d like to know more, just ask!
What We’re Looking For
We believe in a personal environment where everyone is treated with respect. We are committed to diversity and inclusion, welcoming individuals of all ages, races, sexualities, disabilities, religions, and gender identities.
What’s In It For You?
* A starting salary of £21,620 plus incentives throughout the year
* Flexible working with our Smart working model
* Huge discounts on EE & BT products, saving you hundreds annually
* State-of-the-art refurbished contact centres
* Volunteering days to give back to your community
* Optional private healthcare and dental for you and your family
* A share scheme with discounted company investments
* 25 days holiday, with options to buy more
* Optional pension scheme
* Critical illness cover
* Gym discounts
* Attraction discounts for your family all year round
Additional perks include free parking, free tea and coffee, and concierge services.
What Are You Waiting For?
If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!
Additional Details
* Seniority level: Internship
* Employment type: Full-time
* Job function: Other
* Industries: Technology, Information and Internet
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