Team Leader - Iceland Food Warehouse - Newport Road - CF24 1PQ
Overview
As one of the best big companies to work for, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. You will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
* Deliver great availability for customers and promote the “sell a 1 & save a 1” to drive sales.
* Complete all actions set by your line manager, taking a proactive approach to personal development and sharing knowledge to up‑skill the team.
* Support and work with the Talking Shop Rep and engage the store team to create an inclusive culture.
* Implement the “One Best Way” digital processes and follow all cash handling and security policies.
* Lead your team – be approachable to customers, respectful to colleagues, enthusiastic, waste‑aware, and considerate of the business and its people.
* Communicate effectively with every colleague to deliver store tasks first time, every time.
* Plan and organise shifts, using each team member to achieve the best store performance.
* Provide balanced feedback and set the pace of the team during shifts by being hands‑on.
Qualifications
* Experience in a retail management or supervisory role is ideal but not essential.
Benefits
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential financial, emotional and practical support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.
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