Care Home Receptionist (Bank) - Hemel Hempstead, Herts.
Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XW
Job type: Bank - zero hour contract
Shifts: 8.am - 4.pm, covering shifts across Monday to Sunday
Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate
We are looking for compassionate and caring bank Receptionists' to join our family at St Pauls Care Centre.
If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?
1. Equal pay for young workers who are paid the same as staff aged +
2. Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
3. Access to the Blue Light Card (employee discount scheme)
4. Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
5. Refer a Friend Scheme - earn up to £ for a successful referral!
6. Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
7. Support in achieving additional qualifications, including nationally recognised qualifications
8. Access to financial and wellbeing support through The Care Workers Charity
9. Comprehensive staff induction with free training and professional development
About the role:
10. Provide a warm and professional welcome to residents, families and visitors
11. Manage incoming calls and direct them appropriately
12. Handle inquiries and provide accurate information about the care home’s services
13. Schedule and coordinate appointments, tours and meetings
14. Maintain a clean, organised and welcoming reception area
15. Assist with administrative tasks such as mail sorting and data entry
16. Liaise with staff across all departments to ensure smooth daily operations of the home
17. Respond promptly and effectively to emergencies or unusual situations
About you:
18. Previous experience in a receptionist or front-of-house role, ideally in a care home setting
19. Outstanding interpersonal and communication skills
20. A polished and professional demeanour
21. Strong organisational skills with the ability to multitask effectively
22. Proficiency in Microsoft Office and other relevant software
23. A proactive and problem-solving approach
24. Empathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
WGHROB