Legal & General (L&G) is a leading UK financial services group and major global investor.
We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement ie.
L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.
Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.
We are the UK's number one individual life insurer, and also provide Group Protection products for employers - all helping people to plan for the unexpected. We support home buying through our Mortgage Club - the UK's largest - and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.
Joining us means helping create brighter financial futures for all our customers.
Job Description
We're recruiting for a Telephone Account Manager Development Manager to join us on a 12 months FTC. We're offering petitive base this is a hybrid position.
Are you a confidentmunicator with a passion for building strong business relationships? Join our Group Protection Distribution team as a Telephone Account Manager and help us deliver outstanding service and results to our intermediary partners. We're looking for individuals who thrive in a collaborative environment and are motivated by achieving goals and making a difference. What you'll be doing:
1. Managing relationships with a panel of intermediary accounts
2. Promoting Group Protection products and propositions
3. Delivering new business and retention targets
4. Developing account strategies using market intelligence
5. Collaborating with internal teams to meet client expectations
6. Responding to pre-renewal enquiries and gathering key information
7. Maintaining up-to-date knowledge of products andpetitors
8. Handling customer queries andplaints with empathy and professionalism
Qualifications
Who we're looking for:
9. Experience in sales, telesales, customer service or sales support
10. Strongmunication and influencing skills
11. Ability to build and maintain professional relationships
12. Knowledge of Group Protection products (desirable)
13. Awareness of regulatory and legislative frameworks
14. A proactive and achievement-driven mindset
15. A collaborative approach and willingness to support others
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
16. The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
17. Generous pension contribution
18. Life assurance
19. Healthcare Plan (permanent employees only)
20. At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
21. Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
22. There are the many discounts we offer - both for our own products and at a range of high street stores and online
23. In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you'll be part of a weing, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about oues rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we amodate requests when we can.
It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
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