Description
We are looking to recruit 3 Event Delivery Hosts to join our team!
Please note that we are unable to accept your application if you do not meet the following criteria:
* You will be working an average of 35 hours, over 4 days a week (shift-based including earlies, lates, night turns, weekends, and bank holidays). Earliest start time 04:00 and latest finish time 02:00
* You must be able to arrange your own transport to ensure timely arrival for early and late shifts.
* This role requires multi-station coverage with travel between stations located across Norfolk, Suffolk & Cambridgeshire.
* Employment is subject to Right to Work and DBS checks, and where applicable, a medical assessment
* Salary progression:
o 0-6 Months – £25,435
o 6-12 Months – £26,471
o 12-24 months – £29,429
o 24+ Months – £33,664
Kickstart Your Career with Greater Anglia!
Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
The role will report into our Event Delivery Manager and will be part of the team responsible for safety compliance and customer service including crowd control, at various stations on the Greater Anglia network within Norfolk, Suffolk & Cambridgeshire. Full training and uniform will be provided.
Key Responsibilities
• Ensure safe and efficient crowd control before and after events
• Make proactive announcements to keep customers informed
• Manage crowds to minimise train performance impact while facilitating quick and safe departures
• Providing the highest possible standard of advice, information and service to our customers
• Provide effective care to all customers, including those with mobility/ visually impaired customers, who may need to hold your arm or lean on you for guidance.
• Safely operate customer access ramps and assist passengers with their luggage
Skills, Knowledge & Expertise
We’re Looking for Candidates Who:
• Have a friendly, approachable demeanour with the ability to communicate effectively
• Are calm under pressure, able to think on their feet, and able to handle various situations
• Possess a “can-do” attitude and enjoy working as part of a team
• Take pride in providing top-notch customer service and passionate in ensuring customer safety
• Have team spirit and bring your unique self to strengthen our team and foster a positive work environment
Job Benefits
What’s In it For You?
• Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
• International Adventures: After 12 months, unlock discounted international travel for you and your family.
• Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
• Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
• Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
• Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
• Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
• Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on Friday 10th April 2026
*Please note vacancies can close earlier due to high influx of candidate applications*
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
• Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
• Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
• Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
Ready to Bring Your G A Game?
Want to make a difference working for the railway?
Greater Anglia operates a busy railway network between London Liverpool Street and the east of England. With a team of around 3,000 colleagues, we operate 134 stations throughout Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk. Greater Anglia also operate Stansted Express services between London Liverpool Street and Stansted Airport.
Roles on the railway are very varied with everything possible from train driving, customer service, being involved with engineering, working in our control room or being part of the HR, finance, marketing, safety, train planning, or communications teams.
No day is ever the same on the railway! Customers are at the heart of the business, and there's never been a more exciting time to kickstart your career with us.