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E-commerce manager

Ringwood
Pom Pom London Ltd
Manager
£35,000 - £45,000 a year
Posted: 1 October
Offer description

About Us

We are a fast-growing D2C (Direct-to-Consumer) brand operating on Shopify.

We are passionate about delivering exceptional online shopping experiences. As we continue to scale, we are looking for a data-driven and commercially minded E-commerce Manager to lead and optimise our online sales performance.The Role

As our E-commerce Manager, you will be responsible for driving growth across our online store, optimising the customer journey, and improving conversion rates. You will manage the day-to-day operations of our Shopify website, oversee digital marketing strategies, and ensure a seamless user experience to maximise revenue.Key Responsibilities

* Shopify Store Management – Maintain, optimise, and enhance our Shopify website to drive conversions and improve user experience.
* Sales & Performance Growth – Develop and execute strategies to increase online revenue, AOV, and customer retention.
* CRO & UX Optimisation – Continuously test and improve site speed, navigation, checkout processes, and product pages.
* Merchandising & Promotions – Manage product listings, seasonal promotions, and content updates to maximise sales opportunities.
* Analytics & Reporting – Track key KPIs (conversion rates, bounce rates, customer acquisition cost) and provide insights for data-driven decision-making.
* International Expansion – Optimise the site experience for key markets and explore new opportunities for global growth.
* Customer Journey Enhancement – Ensure a seamless shopping experience across all digital touchpoints, including mobile and desktop.

What We're Looking For

* E-commerce expertise – 3+ years of experience managing a high-growth D2C e-commerce brand (preferably on Shopify Plus).
* Shopify knowledge – Strong understanding of Shopify's ecosystem, including themes, apps, and integrations.
* Data-driven mindset – Comfortable using Google Analytics, Shopify Analytics, and A/B testing tools to make informed decisions.
* Conversion Rate Optimisation (CRO) – Experience improving UX/UI and checkout processes to boost revenue.
* Strong project management skills – Ability to lead e-commerce initiatives, coordinate with teams, and execute with precision.
* Experience with international e-commerce – Understanding of multi-currency, multi-region storefronts, and cross-border logistics.

Why Join Us?

* Work with a high-growth, digitally native brand in an exciting industry.
* Have a direct impact on global e-commerce expansion.
* Competitive salary, performance bonuses, and career growth opportunities.
* Work with a talented, ambitious, and collaborative team.

Ready to take our e-commerce business to the next level? Apply now and be part of a fast-paced, high-performing team

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

* Company pension
* Employee discount
* On-site parking
* Store discount

Work Location: In person

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