Company Description
Title: General Assistant
Location: Trowbridge
Salary: £13.45
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 week’s enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Job Description
* Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
* Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address concerns in a friendly manner
* Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment
* Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
* Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
* Have a contagious passion for food and/or customer service
* Draw satisfaction from working within a collaborative and inclusive team environment
* Ability to adapt to challenges and opportunities with a solution‑oriented perspective
* Previous experience in a similar role, especially in the food service industry, is often a plus
* Some knowledge of food safety and sanitation practices
* Work according to the BaxterStorey core values
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