Senior Business Consultant – Global Ops
Columbus Birmingham, England, United Kingdom
Location: Home‑based with travel to client site or Columbus offices as required.
Salary: Negotiable. Bonus: Yes.
Holiday: 25 days, plus bank holidays.
Medical insurance: Yes (terms apply) plus additional health cashback plan.
Hours: Full time (36.5 hpw).
Travel/expenses: A car is required for travel to client sites – expensed at 45p per mile from home address (excluding travel to any Columbus office within 35mi).
About Columbus
People always come first at Columbus. We’re a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Just as importantly, we’re a workplace where careers are nurtured and development is supported through clear, structured career paths.
Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you’re an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your own path.
Let’s thrive, grow, and shape the future together.
By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work‑life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor.
The team is great and want to get stuck in and help each other out, we have good customers, and no two days are the same.
Diversity and Inclusion
We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds.
Travel and Hybrid Working
We have an environment that gives you the flexibility to achieve an effective work‑life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We encourage those in customer‑facing roles to aim to come into the office at least once a month, and also team meetings and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you.
Responsibilities
* Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required.
* Perform root cause analysis and incident management to minimise future issues and identify and promote potential commercial activities.
* Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go‑Live services; data change; code change; additional products/modules/functionality configuration and set‑up; specification and testing, upgrades; migration.
* Provide informal/formal training to customers with both standard system, additional modules/functionality and special customisations where necessary.
About You (The Essentials)
* Microsoft exams qualified D365 F/SCM Finance Certified.
* Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage.
* Wider D365 F/SCM functional knowledge.
* 5+ years of D365 experience in a consulting or internal lead D365 role.
* Full driver’s licence and access to a vehicle.
* Curious, looking to challenge the status quo and improve.
* Collaborates well with both internal and external colleagues.
* Committed to personal development and becoming a Trusted Advisor in your field.
What We Can Offer
* 25 days Annual Leave (Increasing with Service).
* Columbus Benefits Hub – Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More.
* Enhanced Maternity Pay.
* Access to Free Training Courses Delivered by Columbus Academy.
* Free Microsoft Certifications and access to Microsoft Learn.
* Modern air‑conditioned office spaces fully managed by Cubo (multiple UK locations).
* Free barista coffee and hot drinks made in‑house.
* Free beer and fizz every day (2–5pm).
* Casual dress code in our offices.
* Personal pension plan.
* Life assurance x4 salary.
* Cycle‑to‑work scheme.
* £2,500 payment for successful candidate referrals.
* Flexi‑phone upgrade scheme (if eligible).
* Plus many many more (check our careers pages for details).
Employee Wellbeing Program (terms apply)
* Free 24/7 access to Cubo Gym(s).
* Vitality medical insurance.
* Westfield Health Cash plan (includes Employee Assistance Lines).
* Mental health first aiders.
* Virtual suggestion boxes.
Seniority Level
Mid‑Senior level.
Employment Type
Full‑time.
Job Function
Finance and Sales.
Next Steps
If this sounds like the role for you, please drop a copy of your CV over today via our website and apply for this job. If your CV is not up to date, then apply using your LinkedIn profile in seconds.
You may also be prompted to “Connect with us”; don’t worry if you don’t have the time; it does not impact your application.
Check us out on Instagram or LinkedIn.
Suitable for candidates working with / as
* Functional Consultant, Functional Architect, Support Consultant, Finance, F/SCM Consultant.
Gold Partner and Inner Circle
As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market‑leading resources, training and certifications. Columbus has twice been named partner of the year by Microsoft. As Inner Circle members, Columbus has been recognised as part of an elite category of partners; the honour is only awarded to the very best in the industry for thought leadership, innovation and dedication.
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