Your role as Fulfillment Coordinator will be vital to the overall success of the production department, joining an established industry player with ambitions to double in size in the next five years. You will be joining a business who have won awards for innovation with their cutting-edge electronic sensors, head end equipment and controllers.
Role overview
Reporting into the fulfillment manager, you will be responsible for ensuring that customer orders are processed efficiently and accurately, from contact to delivery. There will be significant customer interaction and coordination with different teams
Key Activities:
Contacting customers/answering emails and phone calls
Sales order processing and data input
Dispatch scheduling, invoice processing, RMAS’sThis role is suitable for
2 years+ experience within warehouse, goods-in or a stores environment – must be physically okay with lifting boxes
Basic finance and inventory experience
Personality: able to resolve issues, work collaboratively, and good customer service skills