Governance Oversight Manager Commercial Insurance
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
- Markerstudy Group UK-wide (with travel to key offices as required) Permanent The opportunity: Markerstudy is one of the UK's leading insurance groups, with a fast-growing Commercial business at the heart of our strategy.
We're looking for a Governance Oversight Manager to play a critical leadership role in ensuring strong customer outcomes, robust product governance, and regulatory compliance across our Commercial portfolio.
This is a high-impact role sitting close to senior leadership, with real influence over how we design, govern and manage our commercial products and customer journeys.
What you'll be doing In this role, you'll take ownership across several key governance pillars, including: Product Governance: Leading Product Reviews, Fair Value Assessments, and Product Governance forums, ensuring robust governance across the Commercial product suite Customer & Regulatory Oversight: Ensuring compliance with Consumer Duty, GIPP reforms and FCA expectations, with clear, insightful reporting to senior forums Customer Committees & MI: Owning Commercial customer committee reporting, aligning insight to agreed customer outcome pillars Incident Management: Overseeing the consistent and compliant management of incidents across the Commercial estate Incentive Governance: Independently managing incentive scheme governance, ensuring fair, compliant and well-controlled outcomes Leadership contribution: Acting as a trusted partner to senior stakeholders and contributing to strategic delivery and EBITDA growth What we're looking for We're keen to hear from candidates who bring: Experience in UK financial services, ideally commercial insurance Strong background in governance, oversight, conduct risk or product governance A solid understanding of Consumer Duty, FCA regulation and GIPP Confidence working with senior stakeholders and governance forums Strong analytical and MI capability (Excel essential; Power BI highly desirable) A curious, proactive mindset with the confidence to challenge constructively Why Markerstudy? You'll be joining a business that genuinely values doing the right thing for customers, while continuing to grow and innovate in the Commercial market. xxuwjjq