Carriages is a unique award-winning destination restaurant nestled on the outskirts of Hereford providing a fine dining experience to all our guests. We now have an incredible opportunity for a Front of House Waiter/Waitress to join the team. You will play a crucial role in providing a exceptional fine dining experience to our guests. You will be responsible for creating a warm and welcoming atmosphere, ensuring impeccable service, and attending to the needs of your patrons. Your attention to detail, excellent communication skills and dedication to delivering a memorable dining experience will contribute to the overall success of Carriages. This is a part-time position covering 20 hours on a Thursday, Friday & Saturday with flexibility. As Front of House Waiter/Waitress, you will be: Assisting guests in making menu selections by offering recommendations and answering questions, accurately recording orders/special requests ensuring clarity and precision. Serve food and beverages promptly and professionally, adhering to presentation standards. Monitor tables to anticipate and fulfil guests needs, including refilling water glasses, providing extra utensils, etc. Keep dining areas clean, organised and aesthetically pleasing at all times, clear and reset tables. Coordinate with the kitchen and other service staff to ensure smooth flow or orders. Preparing alcoholic/non alcoholic beverages, mixers and garnishes. Payment processing, presenting bills to guests in a polite and professional manner, adhering to procedures. Adhere to food safety, sanitation and health regulations at all times. Maintain professional grooming standards. About You What skills and experience are you looking for The ideal candidate will have/be: Prior experience in a fine dining restaurant or upscale hospitality environment is preferred. Proven effective communication skills and the ability to remain composed under pressure. Proven knowledge of food and beverage offerings, particularly wines preferred, although training can be provided. Proven experience of attention to detail and a commitment to providing impeccable service. Previous knowledge of measurements and proportions for mixing drinks, preferrable. Ability to work collaboratively in a team oriented environment Flexibility to work evenings and weekends. About Us People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering. We work with some great recruitment agencies. We do not choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates. We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.