Purpose of the role
Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
1. Collaborate with all departments to understand their requirements and work with them to select and implement supporting technology, including:
2. Ensure the front-end ecommerce stack is optimized, resilient, secure, and compliant.
3. Enhance Airtable solutions supporting the company's design and development processes.
4. Work with finance to optimize systems for accounting, reporting, VAT, payroll, and online payments.
5. Coordinate with logistics to ensure systems for carrier management, shipping labels, and returns are effective.
6. Collaborate on systems for collecting and tracking sustainability data.
7. Ensure system integrations, including middleware, are optimized, resilient, secure, and compliant.
8. Develop relationships with partners and contractors to support technology requirements.
9. Provide guidance and training across teams on all systems and platforms.
10. Maintain operational reliability, security, and compliance of technology services following industry best practices.
11. Ensure all technology processes comply with relevant laws, e.g., GDPR.
12. Promote collaboration across teams for smooth technology rollout.
Qualifications, Skills, Experience Required
* Degree in Computer Science or demonstrable experience.
* 3-5 years’ experience in technology roles within fashion, especially luxury fashion, including e-commerce and product development.
* Experience in start-up/scale-up environments, with ability to adapt and improve technology stacks during growth phases.
* Knowledge of current and emerging technologies, application development techniques, and suppliers/partners.
* Experience with relevant systems such as Shopify, Hubspot, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and no/low code platforms like MAKE.
* Ability to lead technology projects aligning with business objectives.
* Strong problem-solving, decision-making, communication, and stakeholder management skills.
* Ability to work under tight deadlines in a fast-paced environment.
* Leadership and interpersonal skills to build trust and credibility.
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