Company description:
XPO TRANSPORT SOLUTIONS EUROPE
Job description:
Site Operations Manager Location: Robertsbridge
Up to £50,000 + Car Allowance + Benefits
Logistics done differently Are you ready to take ownership of a major logistics operation and lead a large, high-performing team? At XPO, were looking for an experienced Site Operations Manager to take full responsibility for the operational and financial performance of our site covering both transport and warehouse operations.
This is a high-profile leadership role where youll shape the culture, drive performance, build strong customer relationships and ensure the site delivers safely, efficiently and in line with our contractual commitments. If you thrive in a fast-paced, complex environment and enjoy leading large teams to success, this could be the next big step in your career.
Pay, benefits and more Well offer you a salary of up to £50,000, based on your experience, plus a car allowance and a range of benefits including:
25 days holiday (plus bank holidays)
Option to buy additional holiday
High-street discounts
Cycle-to-work scheme
Workplace pension
Access to wellbeing and development programmes
What youll do on a typical day Lead the full site operation (Transport & Warehouse), ensuring all KPIs, service levels and safety standards are achieved
Successfully transition and embed the site into XPO Logistics, ensuring operational stability and customer confidence
Build and maintain strong relationships with the customer, retail stores and key stakeholders
Provide leadership and direction to the Senior Management Team, driving engagement, collaboration and continuous improvement
Take full accountability for the sites operating budget, financial performance and open-book reporting
Ensure all QHSE legislation, standards and procedures are adhered to and continuously improved
Drive a positive, progressive employee relations culture, including performance management, succession planning and colleague development
Provide accurate and insightful MI reporting to both XPO and the customer
Lead the communication and engagement strategy across the site, ensuring clear, consistent messaging to all stakeholders
Identify and deliver process improvements that enhance service, efficiency and cost performance
Manage complex Trade Union relationships and ensure effective consultation and communication
Ensure the site operates compliantly, safely and in line with contractual and legal requirements
What you need to succeed at XPO Essential Significant senior-level experience in logistics, covering both warehousing and transport
Proven success managing large-scale operations and senior customer relationships
Strong background in full budget and P&L ownership, ideally within an open-book environment
Demonstrable experience leading large teams and senior managers
Excellent knowledge of continuous improvement methodologies
Experience managing complex Trade Union relationships
Strong commercial acumen with the ability to identify opportunities and drive operational improvement
Proven track record of delivering results through KPIs, SLAs and operational objectives
Exceptional problem-solving skills and the ability to thrive in a fast-paced, challenging environment
Behaviours A natural leader who can engage, motivate and coach teams to deliver operational excellence
Influential and confident in managing senior stakeholders and customers
Analytical, customer-focused and operationally astute
Results-driven with a structured, detail-focused approach
Able to drive and implement change effectively
Calm under pressure, with the ability to solve complex problems and make sound decisions
Qualifications (Desirable) CPC National/International
Management qualifications (ILM, NVQ or equivalent)
Be part of something big. We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.
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