Job Description
Job Summary:
I am seeking a highly skilled and experienced Senior Network Specialist to design, implement, manage, and support our enterprise network infrastructure. The ideal candidate will have deep technical knowledge, excellent troubleshooting skills, and a proactive approach to network reliability, performance, and security.
It is the responsibility of the relevant technical specialist to support the broader ICT function in managing, delivering, and deploying network infrastructure and communication systems across the organisation, ensuring adherence to ICT policies and procedures.
Key Responsibilities:
1. Ensure the safety, availability, and reliability of ICT systems by delivering a broad range of technical tasks with accuracy and effectiveness.
2. Provide advanced (3rd line) support for network and communication systems, including platforms such as Meraki, Cisco, Checkpoint, and Mitel.
3. Oversee the monitoring and optimisation of network environments (LAN, WAN, Cloud).
4. Manage voice platforms and coordinate with third-party providers as needed for support and optimisation.
5. Engage and manage relationships with service providers and partners for outsourced network services (e.g. NOCs, MSPs).
6. Source and onboard new service partners to address gaps or improve servic...