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Contract performance & risk manager

Coventry
Severn Trent
Risk manager
Posted: 6 October
Offer description

Join to apply for the Contract Performance & Risk Manager role at Severn Trent


Overview

We are embarking on our largest capital investment programme yet. We are looking for a Contract Performance & Risk Manager to lead and enhance the performance of our land and planning supply chain, supporting the delivery of consultancy services across land access, land acquisition, planning applications, environmental impact assessments, and related technical services.


Responsibilities

* Take ownership of supply chain performance and appointments; ensure key metrics and service delivery standards are met.
* Monitor and report on KPIs, identify trends, and drive corrective actions as needed.
* Lead risk management, proactively addressing emerging issues and developing contingency plans.
* Manage allocation of work to suppliers, ensure resources are available, and appoint the most appropriate supplier based on a decision matrix.
* Lead bids where appointments are allocated by submissions, ensuring a fair and competitive process.
* Collaborate with internal teams and external stakeholders to influence improvements and drive efficiencies.
* Shape how the function operates, potentially introducing new technologies or methodologies to enhance supply chain visibility and performance.


What You’ll Bring To The Role

* Strong background in contract and supply chain management, preferably in technical or professional services.
* Experience in managing a business service request system to triage requests and allocate them to the supply chain.
* Comfort with data management and digital reporting; ability to use insights to drive performance improvements.
* Track record of identifying risks, implementing mitigation measures, and challenging existing processes.
* Confident and proactive with the ability to engage in difficult conversations and drive change; mindset is as important as experience.


Required Skills

* Analytical Skills: monitor and report on KPIs, identify trends, and drive data-led decisions.
* Proactive Risk Management: address emerging issues and develop contingency plans.
* Decision-Making: manage allocation of work to suppliers using a decision matrix.
* Bid Management: lead bids and ensure a fair, competitive process.
* Collaboration: work closely with internal teams and external stakeholders.
* Influencing Skills: influence improvements and drive efficiencies.
* Strategic Thinking: shape how things function and consider new technologies or methodologies.
* Communication Skills: engage and influence stakeholders at all levels.
* Adaptability: work at both strategic and reactive levels; solve problems and keep projects on track.
* Innovation: focus on efficiency and sustainable results.


Desirable Attributes

* Technical skills with Microsoft Office 365 applications (SharePoint, Microsoft Lists, Forms, Power BI, Power Automate).
* Experience in the water industry or utilities sector, including land access and land acquisition infrastructure projects.
* Knowledge of planning applications, Environmental Impact Assessments, Biodiversity Net Gain, and the Water Industry Act 1991 powers.


What’s In It For You

* Salary range of £53,000 - £60,000
* 28 days holiday + bank holidays (plus buy/sell up to 5 days per year)
* Annual bonus scheme (up to £2,250 per annum based on company performance)
* Leading pension scheme with enhanced employer contribution
* Sharesave – the option to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our Academy
* Electric vehicle scheme and retail offers
* Family-friendly policies
* Two volunteering days per year


What’s Next

Apply now to build an amazing career and be part of a brilliant team. We look forward to hearing from you. For more about working with us, search on social media.

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