Shape Practice. Drive Learning. Influence Change.
Join our Practice Excellence team as a motivated and proactive Practice Learning and Quality Support Officer. In this varied and rewarding role, you’ll play a key part in supporting social work practice and quality assurance across Adults’ Health and Care. You’ll help drive improvements in the way we work, supporting colleagues and embedding a culture of continuous development within the directorate.
If you enjoy variety, problem solving and being at the heart of activity that drives learning and practice improvement, we’d love to hear from you.
What you’ll be doing:
* Co‑ordinate Safeguarding Adults Reviews and Domestic Abuse‑Related Death Reviews, including administration, tracking, attendance arrangements and factual accuracy checks.
* Support effective meeting management, including scheduling, preparation and co‑ordination.
* Assist with the development, monitoring and delivery of action plans linked to reviews and practice improvement.
* Produce and present data, performance information and materials for a range of meetings and audiences.
* Support practice quality work, including preparing information for audits and helping co‑ordinate Senior Social Worker and Excellent Practice Validation processes.
* Manage key documentation and workflows, including developing chronologies, tracking external reports and Coroner’s documentation, and maintaining the Practice Excellence workplan.
What we’re looking for:
* Experience in quality assurance and practice development, including involvement in audits, reflective learning or case reviews, and supporting or delivering learning events and CPD opportunities for practitioners.
* Highly organised, with the ability to manage multiple deadlines in a fast paced environment.
* Skilled at building relationships and working confidently with colleagues at all levels.
* Detail driven, with strong written and verbal communication skills.
* Skilled and confident with a range of IT systems, including Excel, Co‑Pilot, PowerPoint and Forms.
* Able to interpret data and present it clearly and accurately.
* Comfortable managing sensitive information with discretion and professionalism.
* Motivated by improving systems, supporting learning and contributing to better outcomes for residents.
Why join us?
* Be part of a supportive, collaborative team that values learning, reflection, and innovation and has a service‑wide impact.
* Enjoy working at the centre of practice improvement across Adults’ Health and Care where your contribution directly supports social work practice, safeguarding and learning from practice.
* Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.
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