Job Purpose To act as front-of-house when receiving visitors to the site, call handling (greeting, responding directly to queries, message taking for colleagues, forwarding calls, logging transport requests) and email management, petty cash management, filing and scanning of documents. Dimensions Staff: N/A Financial: Petty cash Other: Navision ERP, Quality Management System Principle responsibilities Attend to the receptionist desk and carry out the following activities: Communications: * Receive and forward incoming phone calls to relevant employees, and taking messages when necessary * Receive, forward or respond to incoming emails * Distribute postal mail and small packages * Make announcements over the shop floor tannoy as requested, including fire alarm warnings * Meet, greet and direct visitors to sign-ins and receiving colleagues * Issue customer satisfaction emails and receive responses Business Management * Receiving, scanning and filing completed job cards, proof-of-delivery and any other associated documents * Manage the petty cash, including cash movement and balance reporting to Head Office * Receive and log customer transport requests on the company ERP * Check the payment status of customers ‘on hold’ prior to deliveries * Control the car park barrier to permit vehicle entry * Roll call for site evacuation Carry out all activities wi...