Join Mitie - the future of high performing places.
Hours: Monday to Friday, 8:00am - 5:00pm.
Location: DVLA - Swansea - Longview Road.
Compliance Officer
Mitie has a brand new opportunity for an organised and experienced Compliance Officer to support the day‑to‑day operational delivery of statutory compliance, technical assurance, service partner performance and site standards across the account. You will be reporting into the Head of Strategic Asset Management & Compliance. The role involves operating compliance workflows, assurance processes, and maintaining data integrity, supported by the Data and Asset Coordinator.
Role Responsibilities
* Coordinate and manage the delivery of all statutory inspections across the estate, ensuring planned activities are completed in line with statutory timescales.
* Ensure all statutory certification and records are current, accurate, and readily accessible for audit and client review.
* Maintain and update compliance trackers and dashboards, ensuring data accuracy and clarity.
* Proactively identify and escalated compliance risks, gaps, or emerging issues with supporting evidence.
* Monitor service partner and contractor maintenance performance against contractual and statutory requirements.
* Review Planned Preventative Maintenance (PPM) completion, quality, and compliance with SFG20 and applicable standards, highlighting non‑compliance or quality concerns.
* Support reactive incident and defect management, ensuring compliance impacts are assessed and controlled.
* Coordinate technical priorities across multiple sites, balancing risk, business impact and available resources with management support.
* Support and prepare for client, internal, external and statutory audits.
* Maintain robust assurance and evidence records in line with Mitie and client requirements.
* Complete assurance inspections and technical spot‑checks where required.
Qualifications and Experience
* At least 5 years experience of technical compliance within Facilities Management or a related environment.
* Relevant supporting qualification.
* Sound knowledge of legislation, compliance, and regulatory systems within premises and the built environment.
* Proven experience supervising contractors and service partners.
* Working knowledge of FM systems, CAFM platforms and compliance processes.
* Strong organisational and prioritisation skills with meticulous attention to detail.
* Excellent written and verbal communication skills.
* Demonstrated leadership capability and ability to influence operational teams, and negotiate with persistent stakeholders.
Benefits
* Upskilling and training provided for your development.
* Supportive team.
* Virtual GP and home consultation services.
* Financial wellbeing assistance (Salary Finance scheme).
* Flexible lifestyle benefits platform: choices of extra holiday days, critical illness insurance, dental treatment and technology products.
* High street discounts via MiDeals platform.
* Cycle‑to‑work scheme.
* Life cover up to four times salary and enhanced pension contributions.
* Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
* Mitie Stars recognition, monthly cash prizes and a yearly top prize £10,000.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
Join our Mitie Team and progress your career.
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