User Acceptance Testing - Global Payment Operations Bromley, United Kingdom Job Description: Job Title: User Acceptance Testing - Global Payment Operations Corporate Title: Up to VP Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The Payment Services Testing Team is looking for a conscientious and hardworking individual to join the team. The individual will be responsible for performing User Acceptance Testing on new software, prior to production install, to ensure zero defects are introduced into our Production environment. The type of testing we conduct includes but not limited to - Manual, Automation, Functional and Regression. The role involves working closely with project teams and business partners to understand business requirements, defining test strategies and documenting detailed scripts, execution of scripts and sign off. There may be a requirement to work specific time zones dependent on the allocated project. This is challenging, fast paced team which requires people to have the ability to change direction as required to guarantee delivery of the project. Responsibilities: - You will work as part of a Global team across multiple sites in the UK, USA and APAC. - You will conduct business software testing for suite of Global Treasury Services products and services. - Your testing coverage includes Regulatory, Business Enablement, Risk, Technology and Operations. - You will join project teams to learn about the product, software changes and required testing scope. - You will develop test strategies, creating test plans and executing test scripts. - You will document results using bank tools and providing end to end traceability. - You will be performing testing on multiple applications including GBS / GPP / GIN / GLP / GTMS / APC / WTX and more. - You will work closely with Change Management, Technology, Product and Operations. What we are looking for: - You have User Acceptance Testing experience in a payments domain such as payments processing or investigations. - You will have JIRA / QC ALM system knowledge and bug logging. - You will have payments experience including XML format types. - You will have a high attention to detail, organisation skills and manage you time accordingly. - You will have a working knowledge of Microsoft office suite of products. Skills that will help (optional): - Working knowledge of SWIFT, ISO 20022, NACHA formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS, Real Time Payments and Digital wallets will be advantageous. - Experience in an Agile project methodology will be advantageous. - Having the ability to work under pressure and meeting deadlines will be advantageous. Benefits of working at Bank of America UK - Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner - Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons - 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum - The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc - Use of a flex fund to use towards benefits - Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services - Ability to donate to charities of your choice directly through payroll and the bank will match your contribution - Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions - Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf). View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf). Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.