Location & Contract
Job Req ID: 310014 • Posting Start Date: 3 Jun 2026 • Salisbury, Wiltshire, GB, SP4 8NR • Contract: Full Time, Permanent • Hours: 40 hours per week, Monday to Friday (8:00 AM‑4:30 PM with half‑hour lunch) • Salary: £32,000‑£36,000 dependent on experience.
About the Role
As a Voids Supervisor, you will take ownership of the day‑to‑day delivery of void property maintenance, ensuring homes are ready, safe, and welcoming for new occupants. You will lead a team of supervisors, coordinate with contractors, and drive performance to meet key targets while delivering a “family first” service.
Responsibilities
* Manage day‑to‑day void maintenance operations, ensuring effective planning, organisation, and problem‑solving across all activities.
* Ensure all properties meet move‑in standards and achieve monthly KPI targets, maintaining a strong focus on customer satisfaction.
* Manage subcontractors, ensuring high standards of quality and service delivery.
* Carry out joint inspections with service partners and work‑in‑progress inspections to ensure compliance with health and safety requirements.
* Build strong working relationships with clients, including the DIO, and other stakeholders.
* Support the development of the service and help individuals achieve highly effective operational delivery.
* Liaise with utility companies to resolve meter issues and help meet operational, financial targets.
* Participate in an out‑of‑hours escalation rota and demonstrate confidence in handling issues and making decisions.
Requirements
* Strong organisational skills and ability to work on own initiative.
* Excellent communication and interpersonal skills.
* Customer‑focused and collaborative approach.
* Confident using IT systems.
* Full, clean driving licence.
* Pass BPSS clearance.
* Beneficial experience in the housing sector, void maintenance, or a trade background.
* Desirable skills: managing contractors or team performance, project coordination or management, health and safety knowledge, relevant housing or trade qualifications.
Benefits
* Work van & fuel card.
* Up to 6 % contributory pension scheme.
* 25 days annual leave plus bank holidays.
* Volunteer leave.
* One paid professional subscription.
* Life assurance policy.
EEO & Disability Statement
VIVO is committed to building a diverse and inclusive organisation. Reasonable adjustments will be made at interview through to employment. We are open to discussions around flexibility and hybrid work. We proudly hold Disability Confident Leader status and encourage applications from a diverse candidate pool.
Additional Information
This role is part of VIVO Defence Services, a joint venture between Serco and EQUANS. Information from your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
#J-18808-Ljbffr