Dueto continued growth and staff development within our Practice we are seeking to increase ourreception team to build on our commitment in delivering high qualityservices to our patients. ideally (but not essential) someone who already hasexperience of general practice in the NHS.
To handle incoming and outgoing telephone calls to and from the practice in a timely, friendly and courteous manner
To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner
Make appointments for patients, doctors, nurses and other members of the primary health care team
Reception support front desk
General Administration, including entering and maintaining appropriate information on patient records
Register new patients on the computer system
Clinical coding of patient information
Closing and securing of the building at the end of the working day
Comply with all in-house and statutory Fire and Health & Safety policies
Attend training courses in-house and externally to develop expertise and further knowledge
Any duty that may be properly deemed by the Management Team or Doctors to be part of the role of a medical receptionist.
Castlecroft is a traditional GP surgery in South WestWolverhampton serving around 12,800 patients. The practice is based in a large purpose builtmedical centre with 8 GPs, 2 ANPs, 5 Nurses and 1 HCA, along with an admin and reception team of 18.
To handle incoming and outgoing telephone calls to and from the practice in a timely, friendly and courteous manner
To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner
Make appointments for patients, doctors, nurses and other members of the primary health care team
Reception support front desk
General Administration, including entering and maintaining appropriate information on patient records
Register new patients on the computer system
Clinical coding of patient information
Closing and securing of the building at the end of the working day
Comply with all in-house and statutory Fire and Health & Safety policies
Attend training courses in-house and externally to develop expertise and further knowledge
Any duty that may be properly deemed by the Management Team or Doctors to be part of the role of a medical receptionist.
To handle incoming and outgoing telephone calls to and from the practice in a timely, friendly and courteous manner
To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner
Make appointments for patients, doctors, nurses and other members of the primary health care team
Reception support front desk
General Administration, including entering and maintaining appropriate information on patient records
Register new patients on the computer system
Clinical coding of patient information
Closing and securing of the building at the end of the working day
Comply with all in-house and statutory Fire and Health & Safety policies
Attend training courses in-house and externally to develop expertise and further knowledge
Any duty that may be properly deemed by the Management Team or Doctors to be part of the role of a medical receptionist.
Ability to deal effectively with telephone calls
Understand the role of teamwork in providing a quality service
Ability to use initiative: can work alone and within a team
Ability to deal effectively with telephone calls
Understand the role of teamwork in providing a quality service
Ability to use initiative: can work alone and within a team
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Castlecroft Medical Practice
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